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How To Use The Usage Reports?

Introduction

The usage reports are generally the most valuable and regularly access reports on your admin dashboard. They answer the question of "what is being used?", and provide perspectives on overall usage(for example, usage by day, film, supplier, etc) as well as the information to support ROI analysis (cost per play).

Types of reports

The usage reports include:

1) Daily Activity: this report is the most popular report, providing a summary of usage by day (visits, pages, plays and minutes - see definitions). It shows trends in demand and usage over time as well as summarizing usage for a specific time frame. You can use the calendar at the top right to specify a desired time frame for analysis.

2) Videos: this report provides a breakdown of usage by individual films, sorting the films by most popular (by plays).

3) Subjects: this report provides the breakdown of usage by different subjects - e.g. Nursing, Psychology, Foreign Language - sorted by most highly played. Subject is in general a fairly good proxy for faculty department and this report is particularly valuable for liaisons in their outreach efforts on campus - it helps with identifying the departments that are getting good value from the resource, as well as those that might not be using it and may need to be engaged with to become more aware of it's availability.

4) Suppliers: this report provides the breakdown of usage by rights owner, filmmaker or producer (sorted by most highly played). It is useful for identifying which producer collections are most valuable and for COUNTER reports.

5) PDA Performance: this report is specific for customers on the PDA (Patron Driven Acquisition) program and requires a little more explanation:

  • In effect, the report provides a snapshot summary of the status of your PDA program. It clocks the status of all films that currently sit in your PDA program and a report on current performance (not historical) - it therefore does not provide the functionality of changing the time frame and is intended for libraries asking "how is my PDA program currently performing this quarter", not "how has it performed in the past"
  • The report only shows the films that currently sit in the PDA program - it excludes films that have been licensed or otherwise sit outside the PDA program
  • The report logs the number of current outstanding "PDA plays" against films in your PDA program (as per the definition of a PDA play under the program) and if they have been triggered in this running Quarter or not (also listing the date of trigger if so)
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