You may stumble across some older titles that do not yet have closed captions available. You can identify these by the CC icon with a slash running through it besides the title. To request closed captioning of these titles, follow the steps shown below:
- On the video page of an uncaptioned title, click on the slashed CC icon.
- Fill out all fields shown on the closed caption request form, including your reason for requesting and any deadlines you might have.
- Click Send to submit your request. This request will be prioritized by our team and you will be notified once the closed captions are available to use.