What are closed captions and subtitles?

Closed captions are text and symbol files that represent audio, such as dialogue, narration, music and ambient noises such as “slamming door.” Closed captions are essential for users that are hearing-impaired, but is also useful for foreign language students. They also improve discovery of your films as our search technology searches captions as well as title/synopses. We require closed captions for all English language programs.

Subtitles are a text version of the spoken part of a video. Typically used for non-English films, subtitles are generally for non-English videos. We prefer subtitles to be supplied as a separate file, not burnt into the video.

Transcripts are text versions of the videos, and are generally created in a word doc or pdf. If you have transcript that can be provided in a .txt file with accurate time-codes, there is a chance we can convert it to a closed caption file. 

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