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Kanopy on Roku FAQs

Q: How do I add the Kanopy channel to my Roku?
A: - On your computer, go to Add Kanopy Channel
      To download the channel immediately, on your Roku device, follow these steps:
      From the Home screen, go to Settings > System > System Update.
      Press OK one more time on Check Now, which will download the app from Roku's servers.
      When you see the "Your Roku player software is up to date" screen, press OK again.

    - On your Roku, go to Home > Streaming Channels > Search Channels and search for Kanopy
hen you see the Kanopy result, press the right arrow twice, then OK on Add channel
      You will now see the Kanopy channel on your Roku's home screen.

Q: I can access Kanopy on my computer from my university, but when I want to view Kanopy content with my Roku, I am told I need to link my Roku device to my Kanopy account.
A: Knowing who you are allows us to show you the content your institution has subscribed to. This also allows us to display your Watchlist and resume your playback from your online account, in Roku. 

Q: How can I log out of Kanopy on my Roku?
A: Go all the way to the left on the Home screen to access the side bar, scroll all the way down to the Logout option.

Q: How do I turn on closed captioning or subtitles?
A: Press (*) on your remote control while watching a video. If closed captioning/subtitles are available for the video, you will see the options there. These closed caption/subtitle options will remain active across any videos you watch, until you change them.

Q: What Roku devices are supported by the Kanopy Channel?
A: Kanopy will play on any Roku device that is currently supported by Roku and receiving software updates. If unsure, on your Roku, go to Settings -> System -> About. If the Software version listed on this screen is 7.7.0 or higher, Kanopy will play on your device.

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