Hi, how can we help you?
Film Acquisition Process
What assets do I need to send Kanopy?
Does Kanopy accept educator guides or other materials?
Can I geo-restrict videos by territory?
What are closed captions/subtitles/transcripts?
Why do I need to supply captions?
What caption formats does Kanopy accept?
I don't have captions for my films. How can Kanopy help me?
Film Curation on Kanopy
How can I view my films on Kanopy?
Where can I find my Supplier Channel Page?
Can I tailor my Supplier Channel Page?
How does Kanopy sell to Public Libraries?
How does Kanopy sell films to colleges and universities?
How do faculty and students access Kanopy?
How often are royalty reports run?
When do I get paid?
How can I access historical royalty reports?
How do Public Library views count towards royalty reports?
Kanopy Analytics Introduction
How to Use the Usage Reports
How to Use the Audience Reports
How to Use the Engagement Reports
How to Use the PDA Tracker Tool
Increasing Sales on Kanopy
What sort of product enhancements can I do to improve the discovery of my film on Kanopy?
How can I add a filmmaker comment to my film?
What can I do on my own website to help drive sales on Kanopy?
What sort of marketing does Kanopy do?
Connecting with my Audience
How can I be notified if anyone has commented on my films?
How can I reach academics and professors?
Who do I contact for marketing guidance/assistance?