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How to: Request closed captions

Step 1)

To request closed captions for a video, please visit the video page of the chosen film on your Kanopy platform, and hover over the slashed CC icon located next to the title.

cations-request.JPG

Step 2)

When hovering over the CC icon the message "Click here to prioritize this video in our captioning queue" will appear. Click on this to be directed to the caption request form.

Step 3)

Fill out all fields on the caption request form, including your reason for requesting and any time requirements, then press send. captionsrequest2.JPG

 

You will be notified by email once the captions are available to view. Alternatively you can email caption requests directly to info@kanopystreaming.com

 

 

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